Copyright and Trademark Infringement Policy

At Patoys.in, we respect intellectual property rights and are committed to ensuring that our website and services do not infringe upon any copyrights or trademarks. We have implemented the following policy to address copyright and trademark infringement issues on our platform:

1. Reporting Infringement: If you believe that your copyrighted work or trademark has been infringed upon by any content on Patoys.in, please promptly notify us by sending an email to our designated Copyright and Trademark Agent at help@patoys.in The notification should include the following information:

• Identification of the copyrighted work or trademark that you believe has been infringed.
• Description of the infringing material and its location on our website.
• Sufficient contact information to allow us to reach you, including your name, address, telephone number, and email address.
• A statement declaring that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright or trademark owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information provided in the notification is accurate, and that you are the copyright or trademark owner or authorized to act on behalf of the owner.

2. Investigation and Removal: Upon receiving a valid infringement notification, we will promptly investigate the reported infringement. If we determine that the reported content does indeed infringe upon a copyright or trademark, we will take appropriate actions, which may include removing or disabling access to the infringing material.

3. Counter-Notification: If you believe that the content removed or disabled due to a copyright or trademark infringement notification is not infringing or that you have the necessary rights to use the material, you may send a counter-notification to our designated Copyright and Trademark Agent at [email protected] The counter-notification should include:

• Identification of the material that has been removed or disabled and its location on our website.
• A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Sufficient contact information to allow us to reach you, including your name, address, telephone number, and email address.
• A statement that you consent to the jurisdiction of the appropriate courts in India, and that you will accept service of process from the person who provided the original copyright or trademark infringement notification.
• Your physical or electronic signature.

4. Repeat Infringers: We have a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers of copyrights or trademarks.

Intractability Policy:

At patoys.in, we strive to provide excellent customer service and resolve any issues or disputes that may arise. In the event of any complaint, disagreement, or intractability related to our products, services, or transactions, we have implemented the following policy:

1. Customer Support: We have a dedicated customer support team available to assist you with any concerns or issues you may have. Please contact our customer support through the contact information provided on our website or via email at help@patoys.in We will make every effort to respond to your query or complaint promptly.

2. Resolution: Our goal is to address and resolve any complaints or disputes in a fair, transparent, and timely manner. We will thoroughly investigate the issue and provide you with a resolution based on our findings and in accordance with applicable laws and regulations.

3. Legal Recourse: If a complaint or dispute cannot be resolved through our customer support channels, you may seek legal recourse in accordance with the applicable laws of India.

Please note that this policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.